Ordering Your New Vinyl Flooring

You’re here looking for something a little more unique to brighten up your home.
Our job is to make adding you to your home as simple as possible.

Your new flooring in three simple steps:

• Measure out the widest width and longest length of your space and pop the sizes in centimetres in to the calculator on whichever pattern page has caught your eye.

We don’t force you to order the full roll width like other stores – just add an extra 5-10cm just in case your room isn’t 100% square.

• It currently takes between one and two weeks to manufacture, so sit tight & start thinking about matching tea towels or bathmats!
• Once delivered, simply roll out and install like a ‘standard’ vinyl flooring – there are full guides here to help out if needed and no special tools are required.

Looking for more information? Keep scrolling down and our full post has you (and your floor) covered!

There are details further down on customising designs – for a full guide on how to customise colours and scale click here.

It all starts with a sample.
There’s a sample request box on each pattern page. Pop your full address in and we’ll post a square out.
As we can change both the colour and the design scale, the sample is more to check the quality of our vinyl and to make sure you are happy with the textured flooring that we use.
We use the same vinyl base for all production whether your requirement is for one of our patterns or custom manufacture.
Be aware that like with wallpapers, different flooring batches can have a different whiteness and this can sometimes affect paler colours. This unfortunately isn’t something we can help but we do try to minimise any colour variations when in production.

We have now launched an updated base vinyl made exclusively for us by one of Europe’s premium manufacturers. Please be aware that any samples taken before November 2025 may differ in appearance and colour.

For many of the floorings, we have to ‘shrink’ the design to fit enough of the pattern into the sample squares to help you see the colours. This means that the scale of the pattern on the sample will probably differ to the image on the website with the feet.
Don’t fret about this difference as we can alter the scale when we get to the proofing stage and in the email mock-ups we send, you’ll see exactly what the design will look like sized to your space.
Read on and all this will make sense, I promise.

Happy with the sample?
Let’s get to our straightforward order process.

Adding your room sizes

All our flooring is supplied on a roll. Enter the width and length of your room in centimetres into the calculator on the pattern page. Add a little to each side just in case the room isn’t totally square and add it to the basket.

If your room is an ‘L’ or some other strange (sorry, unique) shape, we can only produce in squares or rectangles.  We would manufacture your flooring to the full width and length of the whole room.

Tip: If you space is not a square or rectangle (or even if it is), we’d recommend making a template first using something like lining paper, cut to the required size and shape, then placing it over the flooring to mark out your cut before final trimming.

We can print panels up to 2.9m x 20m and as long as one side is no bigger than 2.9m, we will be able to produce your flooring as one panel.
If your room has both length & width over 2.9m, we’ll simply create more than one strip.

Where we differ from the high street stores ( or just one of the ways! ) is that you do not need to order the full 2.9m width of the roll – you only need to order what your room needs.
We like to keep waste down and make sure you do not need to order more than required.

Oh, and we’d definitely recommend adding 5 or so centimetres to each side just in case your room isn’t totally square. We’ll also add a little extra too.

Adding custom colours

We can tweak most of our patterns’ scale and colour.
If you want to add custom colours to your design, we will work with whatever information you have. Links from a paint manufacturers’ website, Pantone references or hex codes. We’ve even had things popped in the post and matched to those.
We can’t guarantee a 100% total match due to the differences in products and computer screens but we have always been close.
If you have something specific in mind, either email us or add the information to the order message box.

There is more info on colour changes here in our FAQs and please be aware that although we’ll do all we can to match to your colour as closely as possible, if it’s 100% critical, even different lighting conditions can affect colours in the home. If needed, we can always produce a sample first – please allow up to three weeks.

Picking pattern scales

Unless you tell us otherwise when ordering, the initial proof usually shows the pattern scale sized as per the image on the website with the feet.
We’ll email two low-resolution files – one file shows the complete design sized to your space and is exactly how your flooring will look when produced. The other file is a 1:1 crop at A4 for you to print out, pop on the floor and check the scale if needed.

At this point, if you were imagining the design a little bigger or smaller, just reply to the email and let us know. Once we’ve amended, we’ll email over another visual for you to check and only when you’re 100% happy with the mock-ups will we move to production.

(Just make sure that if you’re printing the proof from your phone the image fills the complete page – ideally, tell your printer to scale at 100% so you are definitely seeing the correct scale.)

Until you’ve approved the pattern proofs, the order can be changed at no cost. Need to see a different scale?  Just let us know. Picked a different design? Again, email us back so we can amend and create new proofs.
Your order when placed and on our system puts you in the production queue but until approved, we can always change things around if needed.

From here it takes around 1-2 weeks for your flooring to go through our manufacturing process and to despatch.

We use DHL/UPS to ship our flooring within the UK and DHL internationally.
We’ll let you know as soon as it leaves us and they can be tracked using the courier’s emails or texts.

For info, if you’re ordering from overseas, DHL works out the rates based on weight and the size of shipping tube.
If you can advise on your room size before you order, we can let you know the freight costs.

After it arrives

Once you’ve received your new vinyl flooring, please roll it out and check everything is as it should be. If it isn’t, let us know so we can help out.

For installation guides, we’ve got a page here.

Once fitted, we have plenty of information in our flooring FAQs about keeping it looking spick and span.

Caring for your new flooring

Our vinyl flooring is finished with a lightly embossed surface, which is an intentional and important part of the design. This gentle texture brings the pattern to life, provides reassuring grip underfoot, and allows the flooring to meet UK anti-slip standards for bathrooms, utility rooms and other splash-prone spaces.
To achieve this level of slip resistance, a degree of surface texture is essential — completely smooth vinyl simply can’t offer the same performance in wet areas.

Because the surface is designed to work harder underfoot, it responds best to simple, regular cleaning as part of everyday care. Like all textured or embossed flooring, it may hold onto everyday residue a little more than a completely smooth surface, which is entirely normal and consistent across all manufacturers.

How to keep it looking its best

A straightforward routine is all that’s needed:

• Warm water mixed with a multipurpose or neutral floor cleaner (avoid anything abrasive or bleach-based)
• A soft-to-medium bristle brush — stiff bristles aren’t necessary
• Light scrubbing over the textured areas to refresh the surface
• An occasional deeper clean in high-traffic or splash-prone rooms

As you’d expect, we have this flooring in our own homes too — and this simple routine keeps it looking fresh, clean and beautifully finished.

There is also a quick reference guide here if needed.

Thanks for reading, and I hope we’ve helped out and made the process of purchasing your new bright and bold flooring a little easier – if you need any more details, just get in touch and we’ll do all we can.

And oh, by the way,  everything we create is designed and made here in Great Britain.

For inspiration on patterns, we’ve got black and white floor covering collections, bright bold designs, floral vinyl floorings and even plenty of pastel tones.
And if you just can’t find something that floats your boat, let us know. We are always up for a challenge!