Ordering Your New Vinyl Flooring
From favourite design to finished floor
Found a floor you love? Choose the design, add your room measurements and let us know if you’d like any colour or scale changes. We’ll send a proof for you to check before we make it.
You only buy what your room needs
Every floor is produced to the dimensions you order, so you don’t need to buy a standard roll width or more flooring than your room actually needs.
Order only the amount your room needs.
Larger rooms can be supplied in multiple panels.
Check the design and pattern scale before we make your floor.
Order a few samples
Free UK samples are available from every flooring product page, so you can see the colour, finish and 2.6mm cushioned vinyl in your own space before ordering. For international samples, you only pay the postage.
The pattern may be reduced to fit the sample square, so don’t use the sample itself to judge the final pattern size. Your proof will show the scale before anything goes into production.
Give yourself a little room for trimming
Measure the room at its widest width and longest length, then add around 5–10cm to each measurement.
That extra gives your fitter room for walls that aren’t perfectly square and for final trimming during installation.
Use the widest width and longest length of the whole room.
Add this to both measurements before ordering.
For L-shaped or unusual rooms, use the overall widest and longest points.
Enter those measurements in centimetres into the calculator on the flooring product page. Your floor is supplied as square or rectangular panel(s), with the final cuts around walls, doorways and other details made during fitting.
Individual panels can be produced up to 2.9 metres wide. If your room needs more than one panel, we include around 5cm of additional pattern along the joining edges so your fitter can line the design up before trimming the overlap away.
Love it as shown? Order it just like that.
Choose the standard colours and scale and simply order the design as it appears on the website.
If you’d prefer a colour or scale change, most designs can be adjusted at no extra cost.
Same design. Different scale.
A larger or smaller repeat can change the feel of a pattern quite dramatically. These examples show the same design at three different scales.
Tell us what you’d like to change
Add your request to the order notes box at checkout.
Tell us what you have in mind. A paint colour, Pantone reference, HEX code or another useful colour reference is ideal.
Tell us how you’d like it changed — perhaps twice the size shown on the website, half the size, the same scale as your sample, or something in between.
Tell us roughly what you have in mind. We’ll show the change on your proof so you can see how it looks before approving it.
Add colour or scale requests to the order notes box at checkout.
There’s more information about colour matching in our
FAQs.
See it before we make it
After you order, we’ll email a proof showing your design at the dimensions and pattern scale we’ll use for production.
Check the design and orientation look right.
Unless you’ve asked for a change, your first proof uses the scale shown in the website feet image.
Reply to the proof email and we’ll amend it before production.
We also include an A4 section you can print at 100% if you’d like to check the pattern size at actual scale.
You can ask for changes until you approve the proof. Once you’re happy, we move into production.
Then we make your floor
Once you approve your proof, production begins. Most orders arrive around two weeks later.
We’ll let you know when your flooring is on its way and send tracking details where available.
International delivery is available to selected destinations. Contact us if you’d like to check delivery before ordering.
Give it a quick check
Before fitting, unroll the flooring and check the design, dimensions and any joining panels.
Allow it to acclimatise in the room for at least 24 hours before installation.
Everyday care is simple
A damp mop, warm water and a diluted floor cleaner are normally all that’s needed for regular cleaning.
Ask us before you order
If you’d like help with measuring, panel planning, colour or scale changes, or anything else before ordering, just get in touch.