Questions about our products? You’ve come to the right place.
Yes. We work with interior designers, trade customers and commercial projects as well as homeowners. If you have a project in mind, get in touch with the details and we can talk through what you need.
Yes. Most of our existing designs can be adjusted in colour or scale at no extra cost.
If you have your own artwork or a completely different idea, we can also look at that as a custom project. The artwork needs to be suitable for the finished size, but we can explain what’s needed before you begin.
For colour changes, paint references, Pantone references and HEX codes can all be useful. We’ll match colours as closely as the materials allow, although screens, lighting and different surfaces can all affect how a colour appears.
There’s more information in our guide to changing colours and scale.
Most flooring orders are ready for dispatch around two weeks after your final proof has been approved.
If you’re booking a fitter, leave some time between delivery and fitting in case of an unexpected courier delay, and allow the flooring to acclimatise in the room for at least 24 hours before installation.
Please check your delivery as soon as it arrives. If the packaging or product appears damaged, take a few photographs and contact us as soon as possible at customer.help@forthefloorandmore.com.
Please keep the flooring and all packaging until we’ve confirmed what to do next, as the courier may need these for a damage claim.
Delivery is charged per shipment rather than per individual item wherever the products can travel together. This means that if you order several different products, you’ll normally pay the delivery charge for the largest or heaviest item rather than a separate charge for each one.
Standard courier deliveries are made on weekdays. If you have particular access or delivery requirements, contact us before ordering and we’ll let you know what is possible.
For Northern Ireland and EU GPSR requirements, our EU Authorised Representative is:
Global Trade Department (NI) Ltd
Office 834, Unit 6
100 Lisburn Road
Belfast
BT9 6AG
Northern Ireland
Contact: contact@globaltradedept.com
Please note that we are not currently shipping orders to EU destinations.
Yes. Samples can be requested from any flooring product page. They are free for the UK, and for international requests, we do charge for postage at checkout.
Samples are designed to help you see the colour, finish and 2.6mm cushioned vinyl in your own space. The pattern may be reduced in scale to fit the sample square, so its size may differ from the finished floor.
Your initial room proof will normally use the scale shown in the website image with the feet unless you ask for something different.
There’s more information in our ordering guide.
Not always. Samples are intended to help you see the colour, surface and flooring itself, so some designs are reduced in scale to fit the sample.
Your first room proof will normally use the scale shown in the website image with the feet unless you ask for something different. You can check the scale on your proof before anything goes into production.
Our flooring is a 2.6mm cushioned sheet vinyl with an R10 slip-rated surface.
It is R10 slip-rated, phthalate-free, Allergy UK approved and contains approximately 20% recycled content. The vinyl is manufactured in Europe and is designed primarily for medium-traffic domestic use.
Every floor is produced to order, so you can choose the design you love and order the size your room needs.
You can view the full flooring datasheet here.
Measure the room at its widest and longest points in centimetres and enter those dimensions into the calculator on the flooring product page.
We recommend adding 5–10cm to each measurement to allow for walls that may not be perfectly square and for final trimming during fitting.
Your floor will be supplied as a square or rectangular panel to the dimensions you give us. If you’re unsure about measuring, ask your fitter to check the dimensions before ordering.
We’ll send a room proof before production begins so you can check the design and pattern scale.
Flooring is supplied rolled, with panels available up to 2.9 metres wide.
If your room requires more than one panel, we include around 50mm of extra pattern along the adjoining edges. This allows your fitter to align the design before trimming away the overlap during installation.
Choose your design and enter your room dimensions on the product page. Once your order is placed, we’ll prepare a room proof for you to check before production begins.
Love the design as shown? Keep it exactly as it is. If you’d like a different colour or pattern scale, add the details with your order and we can adjust it for you at no extra cost.
Changes can be made until you approve your proof. Once you’re happy, production begins and most orders are ready for dispatch around two weeks later.
Our full ordering guide explains the process in more detail.
Our flooring can be fitted in much the same way as other sheet vinyl, although we recommend using an experienced flooring fitter if you’re unsure.
Allow the flooring to acclimatise in the room for at least 24 hours before installation and always inspect the design, dimensions and any joining panels before fitting.
Adhesive is recommended for a secure installation.
Full preparation, fitting and adhesive guidance is available in our flooring installation guide.
Yes. Our flooring is suitable for use with compatible underfloor heating systems, provided the floor surface temperature does not exceed 27°C.
The heating should be switched off for 48 hours before fitting, during installation and for 48 hours afterwards, then brought back up to temperature gradually.
It is not suitable for infrared or direct-contact electric heating systems. See our installation guide for full details.
For regular cleaning, use warm water with a suitable multipurpose floor cleaner and a damp mop or cloth.
For more stubborn areas, use a damp cloth or mop with a suitable non-abrasive cleaner and, if needed, gently work the area with a soft-to-medium bristle brush.
Avoid bleach, solvents, abrasive cleaners, abrasive pads and very stiff brushes. Avoid aggressive scrubbing in one spot, and don’t use dry cloths or wipes on the surface.
You can also see our quick cleaning guide here.
If something isn’t as expected, please contact us before fitting or using the flooring so we can help.
Take a few photographs of the flooring and packaging where relevant and email customer.help@forthefloorandmore.com with your order details. Please keep the flooring and packaging until we’ve had a chance to look into it with you.
While fitting or other work is taking place, protect the flooring from furniture, tools and appliances being dragged across the surface.
Full information about returns and refunds is available on our Returns page.
Our flooring is designed primarily for medium-traffic domestic use, although it has also been used successfully in shops, cafés, hospitality spaces, exhibition settings and other commercial projects.
Commercial environments vary considerably, so it is important to check that the specification is suitable for the particular use and expected level of traffic.
If you’re considering it for a commercial project, contact us for the technical datasheet and request a sample so you can assess the material before ordering.
Smooth. One even finish that lets the design come through clearly. It’s a durable non-woven wallpaper — wipe-clean and water-resistant.
Measure the wall at its widest and highest points, in centimetres. Enter those measurements on the design page. The price is calculated from that area, at £39/m² including VAT.
If the wall isn’t perfectly square, add a little extra. Walls under 1 m² can be ordered.
As coordinated, equal-width panels, already trimmed to meet edge to edge. Panels are typically up to 1000 mm wide, and a little longer than needed so they can be trimmed to fit.
Choose your design, enter the width and height of your wall in centimetres, and add it to the basket.
After you order, we’ll email a proof showing how the design sits across your wall. Production starts once you have approved it.
Yes. Add each measured wall to the basket in turn. Each one is a separate line, planned for those dimensions.
This is paste-the-wall wallpaper. The wall should be clean and dry. Apply a ready-mixed paste-the-wall adhesive, hang to a plumb line, and smooth each panel vertically into place. Panels are designed to meet edge to edge.
Read our installation guide before you begin.
Choose one of the standard sizes shown on the splashback product page. If you need a different size, a socket or cut-out, an unusual edge or more than one piece, send us your measurements or a simple sketch before ordering.
Because the glass is toughened, it cannot be cut or trimmed after manufacture. Contact us about your wall.
Our 6 mm toughened glass splashbacks are designed for use behind domestic gas and electric hobs and cookers. Always follow the clearance requirements supplied by your appliance manufacturer, particularly around gas burners and high-heat appliances.
Yes. If you need a socket or cut-out, an unusual edge, a different size or more than one piece, send us your measurements or a simple sketch before ordering. We can plan the glass around your space.
Because the glass is toughened, it cannot be cut or trimmed after manufacture, so these details need to be agreed before we make it. Contact us about your wall.
Fit the splashback to a clean, smooth and sound wall using a suitable mirror adhesive or neutral, solvent-free silicone. Because the glass is toughened, it cannot be cut or trimmed after manufacture, so check every measurement, socket and cut-out before we make it.
Follow the adhesive manufacturer’s instructions and read our full fitting guide and Installation Guides before you begin.
Clean the glass with warm soapy water or an ordinary household glass cleaner and a soft cloth. Avoid abrasive pads, scourers and harsh cleaning products, as these may scratch or damage the surface.
It is one finished Pattern Piece, produced on a single piece of toughened glass. There are no individual tiles or grout lines.
Yes. We can produce two or more Pattern Pieces so the design continues from one piece to the next, creating a longer run with one flowing pattern. Contact us before ordering so we can plan the sequence for your space.
Behind a basin, above a worktop, or in a utility room or cloakroom. It is one finished 500 × 200 mm piece of toughened glass.
Each Pattern Piece comes in one fixed 500 × 200 mm format — 50 cm wide × 20 cm high.
Yes. A Pattern Piece is made from the same 6 mm toughened glass as our larger splashbacks, so it can sit behind a hob if the 500 × 200 mm format suits your space. Follow the clearance guidance for your appliance. If you need more coverage, explore our kitchen splashbacks.
No. Toughened glass cannot be cut, trimmed or drilled after manufacture. Pattern Pieces are supplied in one fixed 500 × 200 mm format. If you need a different size or cut-outs, explore our kitchen splashbacks.
Fix your Pattern Piece to a clean, sound wall using a neutral clear solvent-free low-modulus silicone or mirror adhesive. Make sure the surface is free of large bumps and hollows; a little extra adhesive can be used to accommodate minor unevenness. Place the glass on a towel or blanket while applying the adhesive, then support it securely while it cures. Read our Pattern Piece installation guide before you begin.
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